PRTPO

Transportation Providers

Human Services Transportation Plan - Transportation Providers

Transportation Services

 

Human services transportation entails a network of coordinated services provided by public transportation agencies, tribes, non-profit organizations, non-emergency medical transportation providers, and private carriers. No one entity can meet the range of rural mobility needs in this region. It takes multiple partners providing complementary and coordinated services to break down the barriers that prevent people from getting where they need to be, when they need to be there.

Following are the providers that help to meet mobility needs of people across the region. Each includes a summary description of services and a link to each site for current details. Please let us know if we have overlooked a transportation service provider.

 
 
 

Clallam Transit is the public transportation agency serving Clallam County. It operates fixed-route and complementary ADA demand-response services as well as on-demand services in outlying areas. Most routes operate Monday-Saturday. Clallam Transit partners with the Lower Elwha Klallam Tribe and the Jamestown S’Klallam Tribe for services tailored to tribal mobility needs.

  • 13 fixed routes provide service throughout Clallam County. All Clallam Transit fixed-route buses are ADA-accessible for mobility devices.

  • Interlink is an on-demand microtransit service in Forks and Sequim that provides shared-ride services. Interlink provides point-to-point and timed connections with transit centers, and also can operate with predetermined pickup locations throughout the Forks or Sequim service area. It operates six days a week in both communities. In Sequim service runs from 8:30 - 4:40. In Forks, it operates Mon-Fri from 5:30 am - 5:15 pm, and on Saturday from 7:45 am - 4:45 pm. Reservations can be made and vehicle arrival tracked using the Ride Pingo app and can be made on-demand or up to two hours in advance. On-demand rides can take up to 20 minutes for pickup. Reservations can also be made by calling Clallam Transit. Vehicles are wheelchair accessible.

  • The Strait Shot offers three daily roundtrips between Port Angeles and the Bainbridge Island Ferry Terminal Mon-Sat, and two roundtrips on Sundays and holidays.

  • Clallam Connect is a complementary paratransit service providing door-to-door service for those who cannot ride the bus. The reservation-based service is available within 3/4 mile of all fixed-route service during regular hours of operation.

  • Dial A Ride is a reservation-based, demand response service offered to anyone in rural areas north of Sequim, Mon-Sat. Reservations must be made at least one day in advance. Scheduled service may connect passengers with fixed-route service to reach destinations in the Sequim area.

  • Clallam Transit

An interactive route map and online trip planner support convenient and efficient route planning. The interactive route map also provides core demographic stats for each route. Passengers can use Locate My Bus, an online tool for real-time tracking of vehicles. Clallam Transit provides timed service connections with Jefferson Transit, Makah Transit, and the Dungeness Line for seamless transfers between systems.

Clallam Transit maintains over 60 bus shelters, five park-and-ride lots, and three transfer centers.

Fares: Clallam Transit service is fare-free for all passengers except for the Strait Shot, the Hurricane Ridge Shuttle, and Clallam Connect service outside of regular service areas. On those routes, reduced or free fares are available for seniors, people with disabilities, youth, veterans, and Peninsula College students. Mobile ticketing is available through Token Ticketing, a phone-based app that enables cashless fare payment.

Jefferson Transit is the public transportation agency serving Jefferson County with fixed-route and complementary ADA demand-response services. Starting in 2026, most service is available seven days a week.

  • Eight fixed-routes serve east Jefferson County and provide service connections from outlying areas into Port Townsend. All Jefferson Transit fixed-route buses are ADA-accessible for mobility devices.

  • The Port Townsend shuttle provides regularly scheduled circulator access throughout the city. The corridor connecting uptown and downtown enjoys 20-minute service frequency.

  • Kingston Express offers three roundtrips daily between the Haines Place park-and-ride and the Kingston Ferry Terminal on Bainbridge Island, where connections can be made to Edmonds via State ferries or to Seattle via State ferries or Kitsap Transit’s Fast Ferry service.

  • Olympic Connection provides service between Forks and Amanda Park on the west end, with four roundtrips daily, Mon-Fri, and two on Saturdays. Flag stop service is available in addition to scheduled stops, and some route deviation is also available. It offers connections with Grays Harbor Transit in Amanda Park and Clallam Transit in Forks.

  • Dial-a-Ride is complementary paratransit service providing door-to-door service for those who cannot ride the bus. The reservation-based service is available within 3/4 mile of all fixed-route service during regular hours of operation. Dial-a-Ride operates as a shared origin-to-destination ride service.

  • Jefferson Transit owns and operates two park-and-ride facilities with a total of 425 free parking spaces between them.

  • SeaTac Airport is accessible via Jefferson Transit service connections with other public transportation providers.

An online trip planner supports convenient and efficient route planning. Jefferson Transit service connections allow passengers to conveniently extend travel via other transit agencies, including Clallam Transit, Grays Harbor Transit, Island Transit, Kitsap Transit, Mason Transit, and Washington State Ferries.

Fares: Jefferson Transit service is fare-free for all passengers.

Kitsap Transit is the public transportation agency serving Kitsap County with fixed-route transit, passenger-only ferries, shared-ride ADA-compliant paratransit service, on-demand service, mobility programs for people with special needs, and commuter programs..

  • 45 scheduled fixed routes serve Kitsap County. They are organized around North Kitsap, including Bainbridge Island, Central Kitsap, and South Kitsap service areas. Routed buses connect with other services including Kitsap Transit Local Foot Ferries, Kitsap Fast Ferries, and Washington State Ferries, enabling passengers to move easily from one community to another.

  • Kitsap Transit operates a fleet of passenger-only ferries. Foot ferries provide local access between Annapolis and Bremerton (Monday-Friday) and Port Orchard and Bremerton (Monday-Sunday). High-speed fast ferries provide walk-on service between Bremerton and Seattle, Kingston and Seattle, and Southworth and Seattle. All Fast Ferry routes operate Monday-Saturday and terminate in Seattle at Pier 50, where connections can be made to King County Metro, Sound Transit, and Link Light Rail.

  • ACCESS buses serve seniors and people with disabilities who are unable to use Kitsap Transit regular routed buses some or all of the time. It is available within a 3/4 mile boundary around each fixed bus route. This shared-ride paratransit service is open to qualified riders and eligible visitors.

  • On-Demand/Dial-a-Ride services connect residents in outlying areas of Kitsap County, where this is no fixed-route service, to ferry terminals and other important destinations. These on-demand shared-ride services are tailored to the access needs of different part of the county, including Bainbridge Island, Kingston, South Kitsap, and parts of Bremerton. Days and service hours vary by the area served.

  • Vanlink is a program Kitsap Transit offers to social service providers to help them enhance mobility for their clients. It is designed to enhance mobility for people who qualify as low-income, disabled, veterans or seniors.

  • The agency serves and operates a network of commuter park and ride facilities throughout Kitsap County, with connections to the four Washington State Ferry terminals, Kitsap Transit Foot Ferry, PSNS, Bangor, Keyport and other employment sites.

An interactive system map enables people to plan their trips, including connections between different modes of travel. Kitsap Transit’s Ride Pingo app makes it easy for people to book rides on any of the on-demand services. The Kitsap Transit Tracker allows people to plan a trip, track their bus, and travel more confidently. Kitsap Transit is part of the central Puget Sound consortium of transit agencies that use the ORCA card for electronic fare payments. A free Travel Training Program provides one-on-one training tailored to the needs of individual travelers so they can learn how Kitsap Transit’s system works and be able to plan their trips and travel with confidence.

Fares: Fares are $2 or less for all services except for westbound trips on the Fast Ferry from Seattle. Those fares are $13 per trip. Discounts are available for Medicare card holders and qualified seniors, disabled and low-income riders paying with a Regional Reduced Fare Permit/ORCA card. Children 18 and younger ride free with an ORCA Youth Transit Pass or student ID.

Mason Transit is the public transportation agency serving Mason County. It operates deviated fixed-route and on-demand Dial-a-Ride service throughout Mason County with connections in neighboring counties.

  • Ten fixed routes operate Monday-Friday and nine operate on Saturday. There is no Sunday service. These are deviated fixed-routes and may go up to ¾ of a mile off route for a pick-up or drop-off. Routes serve Shelton, Squaxin Reservation at the Kamilche Transit Center, Union, Skokomish Reservation, Hoodsport, Lilliwaup, Grapeview, Allyn, and Belfair. Timed connections between routes enable transfers for longer trips.  All Mason Transit buses are ADA-accessible, with ramps and lifts to accommodate wheelchairs, walkers, and other mobility devices.

  • The McCleary Pilot Route began operating in February 2025, offering service between the Transit-Community Center in downtown Shelton and the McCleary Transit Center. Two roundtrips, Monday-Friday, provide deviated fixed-route service connections with Grays Harbor Transit.

  • The Zipper Route operates 13 roundtrips Monday-Friday, providing quick and frequent service between the Transit-Community Center in downtown Shelton and the businesses at Wallace Kneeland/Kneeland Plaza on the north side of the city.

  • Dial-a-Ride offers reservation-based shared-ride service to outlying parts of Mason County that are not served by fixed-route service. Anyone can use Dial-a-Ride. Service is Monday-Saturday, 8:00-5:00. Reservation requests can be made a minimum of two hours in advance and a maximum of two weeks in advance. A minimum 48-hour notice is recommended as reservations are first-come/first-served on a space-available basis. All service begins and ends in Mason County.

  • Regional fixed-route connections at the Kamilche Transit Center, Olympia Transit Center, McCleary Transit Center, Triton Cove State Park in Brinnon, and the Bremerton Ferry Terminal enable people to connect with Squaxin Island Transit, Intercity Transit, Grays Harbor Transit, Jefferson Transit, Kitsap Transit, Washington State Ferries, Sound Transit, Greyhound, Amtrak, and SeaTac Airport.

  • Mason Transit operates six park-and-ride facilities throughout the county.

An online trip planner helps people to plan their trips and any connections needed for convenient and efficient travel. Passengers can use the “Where’s My Bus” tracker to see where their buses are in real time. A free Travel Training Program is available to help individuals or groups learn how to use Mason Transit services, plan trips, and travel with confidence.

Fares: Mason Transit service is fare-free for all passengers.

Coming Up

Other transportation providers serving the general public: Dungeness Line, Washington State Ferries

Other transportation providers providing more targeted mobility services: Bainbridge Island Senior/Community Center, Coastal CAP ‘Driven to Opportunities,’ ECHHO ‘Volunteer Drivers Program,’ Jamestown S’Klallam ‘Community Health & Wellness Center’ and ‘Healing Clinic’ Lewis-Mason-Thurston Area Agency on Aging, Lower Elwha Klallam ‘Klallam Transit,’ Makah Transit, Mobility for All, Paratransit Services, Squaxin Island Transit, Suquamish Tribe ‘Elders Program and Services,’ and The Patty Wagon. Who’s missing from this list?

Get in Touch!

To share your thoughts on the 2026 update of the Human Services Transportation Plan that is underway, correct inaccurate information, or help us identify missing information, please drop us a note. Thanks!